What We Collect: We collect and process the following personal information from you when you transact with our Dealership:

• Full name, middle name, and last name
• Home and/or mailing address
• Email address and contact numbers
• Gender and date of birth
• Government-issued IDs and identification numbers (as required by law or business, financing/insurance partners)
• Vehicle details and transaction records
• Billing and shipping address
• Payment information and proof of payment
• CCTV footage taken within Dealership premises
• Other information necessary to complete your sales, service, financing, insurance, warranty, or aftersales transactions, or as required by applicable laws and regulations.

Purposes of Processing: Your personal data is collected and processed for the following legitimate purposes:

• To administer, verify, and maintain your customer profile with us
• To process and complete your vehicle purchase, service, parts, body & paint, or other Dealership transactions
• To process financing, insurance, warranty, or registration-related requests
• To respond to your inquiries, requests, and concerns
• To send updates regarding your vehicle status, service reminders, safety recalls, and aftersales advisories
• To prevent fraud, protect your interests, and investigate unusual or unauthorized activities
• To secure our premises, employees, and customers through CCTV monitoring
• To comply with Toyota Motor Philippines (TMP) requirements, government regulations, or lawful orders
• For other legitimate business purposes consistent with the Data Privacy Act of 2012

Sharing of Your Information: We may share your personal information with:

• Toyota Motor Philippines and its accredited service providers
• Financing and insurance partners (e.g., accredited banks, financing institutions, and insurers)
• Government agencies (e.g., LTO, BIR, DTI) when legally required
• Third-party providers performing services on our behalf (e.g., system providers, auditors)
• Law enforcement and regulatory authorities as required by law

We do not sell, trade, or use your data for unauthorized marketing.

Retention and Disposal: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, and dispose of it through secure methods.